Do you want to improve your customer support and call center services, but didn’t find any best solution for it? Visionary Solutions Inc is the professional business consultant agency in Florida help to improve the call center services florida or any location as per the needs of the client with effective use of resources.
We will learn about your business from top to bottom, address issues and then create an alternate solution that makes sense for your company and your customers.
Our Main Call Center Services To Give The Optimal Solutions
We will learn about your business from top to bottom, address issues and then create an alternate solution that makes sense for your company and your customers.
Our Main Call Center Services To Give The Optimal Solutions
- Inbound and Outbound Telephone Sales
With our inbound service, our skilled and dedicated agents provide a solid, high-converting first interaction for your company. Our outbound agents undergo rigorous training to directly reach out to customers and new leads to make a sales
- Live Transfers
We have agents dedicated to living transferring customers and leads ensure that your skilled staff handles a higher percentage of quality leads. In the instance of support tickets, our trained agents can reduce your in-house staff’s workload by up to 90% by sieving through easily resolved cases.
- Order Taking and Payment Processing
Visionary Solutions ensures that your products reach the customers within the scheduled time. Your skilled employees will not be inundated by queues of customers demanding to know how far their order is along the delivery process. The customer makes the order/call for the products they want to purchase. We then feed in the order details into your database for processing the order and log records transactions in the event of damages and returns.
- Outbound Callbacks
Over 60 percent of consumers feel that even one minute of hold time is too much. Most companies are not able to dedicate more staff to taking calls. Call volume spikes are common, meaning that hiring additional employees often leads to higher agent idle time and increased cost at other times.
- Pre-Qualifications
Qualifying leads can be one of the most time-consuming and cost-intensive parts of running a business. Our fine-tuned lead generation criteria ensures can be sure you’re only reaching out to interested, qualified prospects that are ready and willing to listen to what you have to say.
Give the real-time solutions to your customers. Visionary Solutions Inc's Business Process Outsourcing and call center services offer you reliability, great customer experience, and affordable quality. We are specialized in delivering the quality and real-time solutions to our customers.
Email us info@visionarysolutionsinc.com
No comments:
Post a Comment